The nationwide shortfall in experienced palliative care specialists has left many hospices and hospitals struggling to fill their rotas. But without access to consultant-level support and advice patients are put at risk, and units can’t function properly. Our second-on-call consultant support model has been designed to take these fears away.
If an urgent or complex situation arises at a time when you don’t have a consultant on-site or on-call, your clinical team won’t have anyone to refer up to for advice and support. That may mean they struggle to make confident, timely decisions, and so may escalate the case too quickly – or too late.
Our consultant support model gives your clinical team access to one or more of our experienced, palliative care consultants, whenever they need it. Our specialists can provide both out of hours and daytime on-call, offering practical advice on what action to take in response to the immediate situation, backed with robust documentation, follow up and governance. Over time, they will build trusted relationships with your team, empowering them to make better clinical decisions.
Partnering with us for your second-on-call care will give your team: